5G SENS TRACK - Manual


1. Overview

 

1.1 Accessories

There are no accessories included with the device. You can purchase an optional mounting accessory that can be attached to the notches (M) on the housing.


2. Operation

2.1 Charging

Before using the rechargeable battery variant of the 5G SENS device for the first time as well as when the battery power is in the red area as shown in the table in section Device and battery status, please charge the battery as follows: Connect the USB cable to the charger and the USB port (P) on the device. Connect the charger to a wall socket. While charging, the device will indicate its charging status via LED (⯊):

LED (⯊)

Charging status

LED (⯊)

Charging status

Red

In progress

Green

Finished

Yellow

Multiple meanings:

  • Charging time exceeded

  • Error

With some chargers, the charging current is insufficient to charge the internal battery within five hours completely. As a safety feature, 5 hours is the maximum charging time. The LED (⯊) will turn yellow when the battery is not entirely charged within five hours. Please dis- and reconnect your charger to restart the charging process. Only if this situation occurs more than once in one charging cycle, the battery might have an issue, and you should consult with trained personnel to inspect your device.

The LED (⯊) may blink red if charging is done at high ambient temperatures and/or with high currents. As a safety feature, the charging will be interrupted if the battery reaches a temperature of 45 °C, which is indicated by turning the red LED (⯊) off. As soon as the battery is below the temperature limit again, charging is resumed immediately and LED (⯊) will turn red again. This might result in a blinking red LED (⯊).

2.2 Switch on

Press and hold button (O) or button (X) for 5 seconds to turn the device on. The device will indicate the different phases of the switch-on procedure via LED (▲). During the boot phase, the LED will be red (first high, then normal intensity). Within the subsequent phase, the LED will turn green and may alternate between green and red several times. It's important to remember that the buttons won't work while the device is in this phase. The switch-on procedure is complete once the LED (▲) turns off.

2.3 Switch off

Press and hold button (O) for 3 seconds to turn the device off. The device has acknowledged the shutdown request when LED (▲) is red. The shutdown is completed when LED (▲) is off.

2.4 Device and battery status

Press button (O) to check the device and battery status. LED (▬) is used to indicate the battery status and LED (▲) is used to indicate whether the device is on or off:

LED (▬)

Battery status **

LED (▬)

Battery status **

Green

Above 50% capacity

Yellow

Between 50% and 10% capacity

Red

Below 10% capacity

LED (▲)

Device status

LED (▲)

Device status

Green

Device is on

Red

Device is off

** Battery status indication is only displayed when the device is on.

Rough table for battery status based on voltage measurement

Capacity Load

Rechargeable Battery (LiPo)
depends on temperature

depends on electrical load

3 x AA Batteries L91 Energizer
depends heavily on temperature

depends heavily on electrical load

Capacity Load

Rechargeable Battery (LiPo)
depends on temperature

depends on electrical load

3 x AA Batteries L91 Energizer
depends heavily on temperature

depends heavily on electrical load

100%

4,1V

4,5..5,1V

75%

3,8V

4,5..5,0V

50%

3,6V

4,5..4,9V

25%

3,5V

4,4..4,6V

0%

2,9V

4,0..4,2V

2.5 Placement

The device must not be used in the immediate vicinity of the human body.
Please ensure a minimum distance of 20 centimetres to the human body when the device is in operation at all times.

Make sure that the sensor notches (S) are not blocked when positioning the device. Otherwise, the sensor readings may be inaccurate.

2.6 Device reset

2.6.1 Software reset

A software reset will restart the application without rebooting the entire device. For a software reset, press and hold buttons (O) and (X) for more than 5 seconds. The LEDs (▬) and (▲) will turn red once the device has acknowledged the software reset. After a software reset, the device will not react to user interaction for approximately 25 seconds.

2.6.2 Hardware reset

Optional functionality
Please consult your vendor whether your device is equipped with this feature.

A hardware reset will reboot the device and the application that is running on the device. Press and hold buttons (O) and (X) for more than 10 seconds. Please ignore the acknowledgement LEDs from the software reset procedure and keep on pressing until the device powers on again. The hardware reset is finished when the power-on procedure is completed.

2.7 Over-the-Air updates

The device installs software and firmware updates autonomously over the air. A white LED (▬) indicates an ongoing update. The device will reboot after the update has finished.


3. IoT platforms

The device integrates with multiple IoT platforms. You need an account from the platform operator to use the device with the respective platform. You can find the manual for your platform in one of the following sections.

3.1 Vodafone IoT Tracker Portal

Please log in to the portal at trackingcenter.vodafone.de (external link)

After you are authenticated, you can access all manuals regarding the operation of the portal via this URL: https://trackingcenter.vodafone.de/asset/faq (external link)

3.2 Cumulocity IoT / Telekom Cloud-of-Things

There is extensive online documentation (external link) that covers all aspects of working with Cumulocity IoT. The following subsections cover the most basic tasks concisely. Please refer to the official user guide (external link) if you have any additional questions.

3.2.1 Register devices

Use the application switcher in the upper left corner of the user interface and navigate to the “Device management” application.


Navigate to “Devices” > “Registration” and click on the button “Register devices”.


Prepare a CSV file that contains the IDs of the devices you want to register and the respective group each device should be assigned with.

ID;PATH BV9H-X4ZM-89BH-EZ73;Group A

Select the “Bulk device registration” option and upload the prepared file via the “Select file to upload” button.

 

Your new devices will now be on the list for pending registrations, and their status will be “waiting for connection”.


Switch on your device. Afterwards, you need to manually accept the device via the Cumulocity user interface. The device status will change to “pending acceptance” after the device has connected at least once. Click on the “Accept” button and wait for the device to reconnect. The device registration is now complete.

3.2.2 Potential issues during device registration

The device may fail to store the credentials that are provided by the Cumulocity backend due to the following events taking place during device registration:

  • The operator initiates a hardware reset through the use of buttons

  • Disconnection or under-voltage of the power supply

Signs indicating the occurrence of this scenario are as follows:

  • The device has been registered and accepted via the Cumulocity user interface

  • The device continues to display the error code CREDENTIALS ERROR

In this case, it becomes necessary to delete the existing device and its credentials in Cumulocity and proceed with the device registration process again. Here is how you can delete an already existing device and its credentials:

  • “Device Management” > “Devices” > “All devices” > Delete the device

     

  • “Device Management” > “Management” > “Device credentials” > Delete the credentials


3.2.3 Device management

General instructions on managing the firmware and configuration of a device via the Cumulocity user interface can be found in section “Managing device data” of the Cumulocity user guide (external link).

The device software supports two means to customize the device behaviour (Parameters and configuration files). Please refer to the page about configuration options for further information.