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For supporting you, we need a description of target application and information whether the hardware integration manual was considered or not.
What configuration have been done so far?
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VODEXL is recognized by Windows 10 as a data only device
Linux
See the trouble shooting part for NB-EASY
Selection of the right comport?
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The following figure shows an example of a scenario when the SIM chip profile is activated (+CEREG: 2,5).
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USB Connect requires SIM cards specifi c to Cat M1 and NB-IoT networks. Standard 4G/LTE SIM cards, even the same form factor, may not function in this cellular modem.
Is the right MNO profile selected?
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The RF performance of the device highly depends on the right installation. Therefore, make sure that the application follows the instruction in the hardware manual.
How good is the radio connection to the Vodafone network?
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For an analysis of the radio conncetion only RSRP and RSRQ should be considered as shown in the table below.
Rating of RF connection | RSRP | RSRQ |
|---|---|---|
Very good | -50 dBm .. -65 dBm | -3 dB |
good | -65 dBm .. -80 dBm | -4 ..-5 dB |
satisfactory | -80 dBm .. -95 dBm | -6 .. -8 dB |
sufficient | -95 dBm .. -105 dBm | -9 .. -11 dB |
unsatisfactory | -110 dBm ..-125 dBm | -12 .. -15 dB |
not sufficient | -125 dBm ..-140 dBm | -16 .. -20 dB |
Is it possible to establish a connection to a test server?
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For more information please, have a look at the hardware manual. A detailed description of the application and the hardware integration are needed.
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